Terms and Conditions

Welcome to Samriddhi

These Terms and Conditions govern your use of www.samriddhisworld.com (the “Site”) and the
purchase of products from Samriddhi. By accessing our Site or placing an order, you agree to be
bound by these Terms and Conditions. Please read them carefully before proceeding.

1. General Information
  Company Name: Samriddhi
  Website: www.samriddhisworld.com
  Contact: teamsamriddhisworld@gmail.com
  Address: Shop No: 1D4, Eden Shop, above Eden Shop, AG Block(Newtown), Action Area
  1A, Newtown, Kolkata, New Town, West Bengal 700156

1. Product Information
  2.1 Product Quality and Authenticity
  All premium silk sarees sold on our Site come with a Silk Mark certification as a mark of
  authenticity and quality. This certification ensures that you receive genuine silk products that meet
  established standards of excellence. We take pride in offering handcrafted sarees that blend tradition
  with timeless elegance.
  2.2 Product Variations
  As our products are handcrafted, please note that:
  Minor variations in colour, design, and texture are natural characteristics of
  handloom products and not defects.
  The actual colour of products may slightly differ from what appears on your screen due
  to varying display settings.
  Each saree is crafted individually by skilled artisans, ensuring unique craftsmanship.

1. Account Registration
  3.1 Account Creation
  To place orders, you may need to create an account. You are responsible for:
  Providing accurate and complete information.
  Maintaining the confidentiality of your account credentials.
  All activities that occur under your account.
  3.2 Account Termination
  We reserve the right to terminate or suspend accounts for violations of these Terms or for any other
  reason at our sole discretion.

1. Orders and Payments
  4.1 Order Acceptance
  All orders are subject to acceptance and availability. We reserve the right to:
  Reject any order without stating reasons.
  Limit order quantities.
  Discontinue products without notice.
  4.2 Payment Terms

1. All prices are in Indian Rupees (INR) unless otherwise specified.
  Prices are inclusive of GST but exclusive of shipping costs (which will be shown
  separately).
  We accept Prepaid Orders Only. This policy ensures:
  ◦ Secure transactions for both parties
  ◦ Protection of our artisans’ time and resources
  ◦ Streamlined production process for your handcrafted sarees
  ◦ Elimination of order cancellations after production has begun
  ◦ Reduced carbon footprint by avoiding unnecessary logistics
  ◦ Enhanced quality control before dispatch
  We accept various payment methods as displayed on our checkout page.
  Full payment is required before an order is processed.
  4.3 Order Cancellation
  You may cancel an order only before it enters the processing stage.
  For cancellation requests, please email teamsamriddhisworld@gmail.com immediately after
  placing your order.
  Once an order enters the processing stage, cancellation may not be possible due to the
  handcrafted nature of our products.

1. Shipping and Delivery
  5.1 Shipping Timeline and Costs
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  Processing & Shipping Time: 10-12 days
  Estimated Delivery Period: 15-18 days, which may extend to 25-30 days depending on
  delivery location accessibility
  Shipping costs vary based on:
  Your delivery location
  Your chosen delivery partner
  The accessibility of your delivery address
  Our Site offers multiple delivery partners that you can select based on your location’s availability
  and preference. The final shipping cost and estimated delivery timeframe will be calculated at
  checkout based on these factors.
  5.2 Shipping Restrictions
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  We currently ship within India and to select international destinations.
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  Additional customs duties, taxes, or import fees for international shipments are the
  responsibility of the customer.
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  Delivery to certain remote areas may take longer or might not be serviceable by all delivery
  partners.
  5.3 Delivery Confirmation
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  All deliveries require signature confirmation.
  Please inspect packages upon delivery before signing.

1. Exchange and Return Policy
  6.1 Exchange Policy
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  Eligibility: Exchange requests must be submitted within 7 days of delivery.
  Conditions: The saree must be unused, unwashed, and in its original packaging with tags
  intact.
  Custom-stitched or pre-pleated sarees are not eligible for exchange.
  Process: Email teamsamriddhisworld@gmail.com with order details and a clear unboxing
  video.
  If the desired exchange item is unavailable, we will issue store credit valid for 6 months.
  6.2 Return Policy for Damaged/Defective Products
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  We do not accept returns unless the product is damaged or defective.
  Claims must be reported within 48 hours of delivery.
  A clear unboxing video showing the defect is required.
  Resolution options include replacement (if available) or store credit valid for 6 months.

1. Intellectual Property
  7.1 Ownership
  All content on our Site, including but not limited to text, graphics, logos, images, and software, is
  the property of Samriddhi and is protected by intellectual property laws.
  7.2 Restrictions
  You may not:
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  Use our content for commercial purposes without prior written consent.
  Modify, reproduce, or distribute our content.
  Use our trademarks or branding in any way that suggests endorsement or affiliation.

1. User Conduct
  When using our Site, you agree not to:
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  Engage in any illegal or unauthorized activities.
  Attempt to gain unauthorized access to our systems.
  Submit false or misleading information.
  Use the Site in a manner that could damage or impair its functionality.

1. Limitation of Liability
  To the maximum extent permitted by law:
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  We shall not be liable for any indirect, incidental, special, or consequential damages.
  Our total liability shall not exceed the purchase price of the product(s) in question.
  We are not liable for delays or failures resulting from circumstances beyond our reasonable
  control.

1. Indemnification
  You agree to indemnify and hold harmless Samriddhi, its affiliates, and their respective officers,
  directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses
  arising from your use of the Site or violation of these Terms.

1. Governing Law
  These Terms shall be governed by and construed in accordance with the laws of India. Any disputes
  shall be subject to the exclusive jurisdiction of the courts in Kolkata, India.

1. Amendments
  We reserve the right to modify these Terms at any time. Changes will be effective upon posting to
  the Site. Your continued use after such modifications constitutes acceptance of the updated Terms.

1. Severability
  If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions
  shall remain in full force and effect.

1. Contact Information
  For questions regarding these Terms, please contact us at:
  ·
  Email: teamsamriddhisworld@gmail.com
  Effective Date: 15/04/2025
  By using our Site, you acknowledge that you have read, understood, and agree to be bound by these
  Terms and Conditions

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